Servicing
When looking for a builder for our renovation, we wanted someone that we could trust, would be invested, had a flexible and problem solving approach, had an eye for detail and importantly someone that was fun to work with and did what they said they would do, in Russell and the entire HLR team we got all of this and more. We are more than thrilled with the end result of our 6 month renovation, every room of the house was touched and an extension added, Russ’s calm and measured approach along with his care for the project is something that we hugely appreciated, whilst a renovation is stressful at times, the overall process for us was enjoyable, his team were amazing and some of the hardest workers I’ve come across – even our neighbours commented on how hardworking and pleasant the team were to have around! If you are considering a large renovation and are not sure where to start, start with Russell and HLR, I can’t recommend them enough. Thank you for the beautiful home you helped us create Russ
Had the pleasure of Working with Russell and his team, they were a delight to work with. Completed our renovation on budget, no surprises and our house was filmed for Australia’s Best Homes. I highly recommend High Level Renovations , their workmanship, attention to detail and expertise.
I cannot fault Russell’s expertise, attention to detail, commitment and patience in completing our magnificent renovation. He is surrounded by a fantastic team and you can tell that everyone takes great pride in their work. It was such a pleasure to work with them – nothing was too much trouble. It was a perfect collaboration between High Level Renovations and Windust Architecture X Interiors to transform an ugly duckling into a beautiful swan! Many thanks to all involved on this exciting adventure.
We used High Level Renovations for a major renovation, gutting and redoing the entire interior, which took around 8 months. I couldn’t be more thrilled with the outcome and absolutely love our new home. Russell and the team were professional from day one and have continued to be even after the handover. Their thoroughness and attention to detail were fantastic.
One of the best things about working with them was their great recommendations along the way to enhance the look of our home. Russell, the owner, is truly honest. He advised us on where we could save money and where it was worth spending a little extra. His craftsmanship and management of all the trades were outstanding.
I was initially dreading this renovation (having heard horror stories), but I couldn’t have asked for a better team to work with. If you want to speak to me directly for feedback, get in touch with Russell, happy to provide more detail.
We entrusted HLR with a tricky third level extension for our home, and the result was fantastic. The friendly and efficient team negotiated the challenges with ease and delivered a high quality finish. We couldn’t be happier with the work and appreciated their ability to stick to time and budget.
It’s hard to put into words how happy we were with Russell and his team from High Level Renovations. From the moment we met him, I knew he put his clients first — and that never changed throughout our four-month renovation. He delivered on time (to the day) and on budget.
We started with a draftsman/architect, but once Russell came on board, we didn’t need them anymore. Russell became the designer, builder, and even helped with the interiors. Our renovation was a complete re-do of our upstairs level, and because we lived downstairs throughout the process, we got to know Russell, his team, and all his contractors very well.
They were a fantastic team — special shout-out to Cam and Cam — and his electricians, plumbers, painters and other trades were always punctual, respectful, and genuinely committed to doing a great job. The mutual respect between Russell and his trades was very clear.
We also have some difficult neighbours who always complain about any activity on the street, but even they commented so positively about Russell and his team — no noise issues, no parking issues, and always respectful.
We couldn’t be happier with the entire process, and the finished product is beyond our expectations. High Level Renovations are the best!
I have over 20yrs experience as an Architect & Construction Design Manager and have just had the pleasure of working with Russell & his team on my home renovation/addition.
The whole HLR team have been fantastic to work with in an openly & collaborative way. Their attention to quality detailing is a credit to their workmanship & has ensured that all our expectations for the project have been genuinely exceeded.
It is difficult to fully convey how impressed we have been with the manner in which HRL have gone about the project in difficult times. Their hard work is deeply appreciated & the quality addition to our home will be enjoyed for many years to come.
If you are contemplating undertaking a renovation, have a chat to Russell. You won’t regret it!
We made a great choice selecting Russell and his team at High Level Homes for our project. The team are experienced, responsive and communicated well with us from start to finish. The quality and workmanship of our renovation was first class and we couldn’t be happier.
High Level Homes was referred to us by our designer. Thank you to Rohan for introducing us to Russell and his team.
From the start to finish, everyone in this team have been professional, friendly and extremely knowledgeable.
Our renovation was a tricky one due to COVID restrictions, but Russell soldiered through the multiple challenges and delivered the project on time and on budget.
We are really happy with High Level Homes and would love to recommend them for extensions and renovations without any hesitation.
As an interior designer I was very pleased to see how Russell’s team processed the project from the beginning to the end; not only bringing our design vision and details into the reality with care but also making our clients very happy with the high-quality result they have delivered. We are looking forward to working with High Level Homes team for many more projects in the future
Russell and his crew were top notch in every way and in such a difficult period of on and off lockdowns and materials shortages. They were professional and completed to a really high standard and within time and Russell himself was always on top of things and responsive to calls and texts – nothing was ever too much trouble. Highly recommend!
We recently completed a project using High Level Homes to do our bathroom, en-suite, add a powder room and storage room. Russell has a friendly professional approach with a high level of customer service and attention to detail. He provided great suggestions & ideas when quoting and was easy to talk to about our plans. The project ran smoothly with some ideas developed along the way to enhance the overall finish. The team were always considerate of the house being lived in and left the site clean at the end of each day. We are very happy with the end result and would highly recommend High Level Homes.
We are beyond happy with the exceptional quality of work done by Russell and his team. From chatting though some of the design elements to the completion of the project I found everyone involved to be professional, prompt and the work was completed at high standard. I would absolutely recommend this company to others.
Russell and his team were fantastic during all parts of our renovation.
He was always courteous, professional and knowledgeable. Russell is prompt, efficient, and happy to talk through any of our questions in a manner that made sense to us. The fit and finish of all his work is excellent.
High Level should be especially commended for their after-project service and follow-up. Thanks Russell. We love our new kitchen!
Russell and his team at High Level Homes did an amazing job on my bathroom and laundry renovation. Russell is professional and easy to communicate with. His thorough planning and attention to detail meant everything I wanted could be incorporated into the space and the end result exceeded my expectations. When a minor adjustment was needed two years later Russell happily rectified it immediately. I highly recommend High Level Group.